Help Center

Guides and practical resources to get the most out of Telden Product Service Desk.

Getting started with Telden

Learn Telden's three start modes, then walk a complete product-safety workflow from intake to export.

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Import your catalog

The guided setup path: prepare spreadsheets, map columns, fix common errors, and review records after import.

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Supplier evidence

Choose the right supplier documents, review extracted facts, and keep provenance clear.

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Review dossier fields

Understand AI-suggested field values, verify source citations, and resolve conflicts across your product records.

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Export and publish

Generate compliant product safety records ready for marketplaces and authorities.

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Account and settings

Manage your workspace, invite team members, configure API keys, and customize your compliance workflow.

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Frequently asked questions

Quick answers to common questions about GPSR compliance, product records, and using Telden.

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For developers

API keys, OpenAPI spec, MCP integration, and endpoint quickstarts — visit the Developer Documentation.

Developer Documentation

Telden is operational tooling, not legal advice

Telden helps you assemble, structure, and maintain product-safety records. It does not replace a qualified compliance review. Always verify that your records meet your specific regulatory obligations.

Ready to get started?

Create an early-access workspace and choose upload-all, guided setup, or manual SKU creation to get started.

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